Shipping policy

1. Order Processing Time

  • Standard Processing: Orders are processed within same day or next business days. Orders are not processed or shipped on weekends or holidays.
  • Expedited Processing: Orders placed before 02:00 PM will be processed the same day. Orders placed after 02:00 PM will be processed the next business day.

2. Shipping Methods & Delivery Times

  • Standard Shipping: Delivery typically takes [5-7] business days.
  • Expedited Shipping: Delivery typically takes [2-3] business days.
  • Overnight Shipping: Orders placed by [time] will be delivered the next business day.

3. Shipping Rates

  • Standard Shipping:  variable rate based on location/weight.
  • Expedited Shipping: variable rate based on location/weight
  • Overnight Shipping: variable rate based on location/weight
  • Free Shipping: Free standard shipping on orders as per Company policy product wise

4. International Shipping

  • International shipping rates vary based on destination and weight. Customers are responsible for any customs and import duties that may apply.

5. Order Tracking

  • Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the provided link.

6. Delivery Issues

  • Incorrect Address: We are not responsible for orders shipped to an incorrect address provided by the customer. Please ensure your shipping address is correct before finalizing your order.
  • Lost or Stolen Packages: We are not responsible for lost or stolen packages. If your tracking information shows that your package was delivered but you did not receive it, please contact the carrier.
  • Damaged Items: If you receive a damaged item, please contact us within [48 hours] of receiving your order with photos of the damage.

7. Shipping Restrictions

  • Certain products may be subject to shipping restrictions and cannot be shipped to some destinations. These restrictions will be noted on the product page.

8. Changes to This Shipping Policy

  • We reserve the right to update or change our shipping policy at any time. Any changes will be posted on this page.

9. Contact Us

  • If you have any questions about our shipping policy, please contact us at:
    • Email: skamabiotech@outlook.com
    • Phone: +91-120-4190242
    • Address: C-27, PATEL NAGAR-II, DELHI MEERUT ROAD, GHAZIABAD 201001 ( U.P )

SKAMA BIOTECH PRIVATE LIMITED

Tips for Customization:

  1. Order Processing Time: Adjust based on your typical order fulfillment speed.
  2. Shipping Methods & Delivery Times: Include specific details relevant to your shipping carriers and options.
  3. Shipping Rates: Provide accurate costs and any promotions for free shipping.
  4. International Shipping: Clearly list the countries you ship to and any specific policies.
  5. Delivery Issues: Specify your policies for handling delivery issues and customer responsibilities.
  6. Contact Information: Ensure your contact details are current and correct.

Feel free to adjust this template to better suit your business model and customer needs.